Customer experience vs customer service are often confused. Customer service is reactive support, while customer experience encompasses the entire customer journey. Understanding this difference is key to building loyal customers and brand advocates. Focus on both to ensure a positive and seamless interaction at every touchpoint.
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Marketing is all about making connections helping people see the value in what you do and inspiring them to take action. One of the most effective ways to achieve this is by crafting compelling descriptions that drive engagement and conversions.
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Google Alert is a simple but effective tool that automatically tracks and notifies you when your chosen keywords appear online. Whether it’s your business name, your personal name, a competitor, or a trending topic, Google Alerts will send you an email whenever new content featuring your selected keywords appears.
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In this episode, we delve into a simple yet effective strategy for turning negativity into positivity. Discover how to retrain your brain to focus on the bright side and break free from the cycle of overwhelm. Embrace the power of positivity and take control of your mindset today!
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Launching a course successfully takes more than just opening enrolments and hoping for the best. Instead, the key to a thriving course launch is building a strong course pre-launch list, a warm audience that’s engaged, learning from you, and excited to buy when your course goes live.
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