Remote teams are a hot topic right now, and it’s something my course creators, marketing clients, and members of The Ideas, Impact and Marketing Circle keep asking about: how do you actually start and manage a remote team successfully?
I’ve been leading remote teams since 2009, back when we launched Family Capers, and over the years at Enever Group, I’ve learnt a lot (sometimes the hard way!) about what it really takes to build a remote team that works.
If you’re thinking about bringing on virtual support or growing your team, this episode is packed with practical tips you can use straight away to set yourself and your team up for success.
In This Episode, We Cover:
Why Clarity is Key
- Set clear expectations from the start.
- Document processes thoroughly; your new team member isn’t a mind reader.
- Make sure you have time to train properly, otherwise you risk making costly hiring mistakes.
Choosing Your Tools
- How platforms like ClickUp, Komodo Decks, and Google Workspace make collaboration easier.
- Why a “How-To” master document is a game-changer for empowering your team.
The importance of giving access to the right systems and tools to protect your brand.
Building a Culture of Communication
- Check-ins aren’t optional; how often you should be jumping on Zoom, depending on the team member.
- How to foster a two-way feedback loop and keep communication judgment-free.
- Why clear, kind, and consistent communication helps avoid misunderstandings.
Trust and Respect are Non-Negotiables
- Trust your team once you’ve onboarded them. Remote work succeeds when trust is present.
- Use tracking tools sparingly (they’re for understanding workloads, not micromanaging).
- Remember: Poor briefing often causes mistakes, not poor team performance.
Setting Your Team Up for Success
- Don’t leave them scrambling for resources, provide the right tools up front.
- Maintain ownership of licences and accounts to ensure continuity and quality.
- Avoid letting your team rely on low-cost/free tools that can affect your brand.
Running a remote team is about clear communication, training, trust, accessibility, and giving your team the right tools to succeed. Get those five elements right and your remote team will thrive, and so will your business.
I’d Love to Hear From You!
Got a question about remote teams? Drop a comment, send me a message, or book a chat. I love helping business owners build the systems and teams that help them grow.
