Author: Clive Enever

When we enter business it’s often with short term goals front of mind, such as making a profit,...

You can talk growth, vision, business mindset and numbers, but one often underestimated asset of the most successful businesses is culture.
This near unquantifiable X-factor is all about the team ethos. Get it right, you attract great staff and great customers. Get it wrong and your business can be a minefield of poor service, staff personality clashes, and lagging morale.
So, what is culture, why is it critical to business and how do you set yourself up for a positive workplace?

One of the biggest mistakes most business operators make is to get so caught up in the day-to-day operation of an enterprise that they fail to work on, not just in, their business.

So how do you shift the focus? Well it’s about prioritising, keeping the big picture in mind, and knowing when to delegate tasks to other staff members or an external person.