To achieve growth there are many things that need to work in unison. They need to be aligned and heading toward the end goal. But to achieve growth all the parts involved need to align with one thing above all the others.
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If you’re in small business, there’s every chance you don’t have enough time. Whether that’s every day, or last week, or at random times across a week or a month, there’s a reason for that.
Being in small business often means there is only one person to fill all the roles. And each of the roles can seem that it attracts enough tasks for a full time job. Of course, each task that bobs up “demands” immediate attention.
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Having the right people with the right skills in your business is key to growth. And in reality the skills of both your staff and your leadership team need to evolve along with changing technology and increasing customer expectations.
So, how and when should you upskill within your business, and what are the benefits when you do?
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Why are prospective customers so reluctant? Why are they not stampeding your business with orders? Everyone “needs” this – What is holding them back?
The journey from idea to opening the doors is perhaps the most difficult to get right. Opening the shop before being absolutely clear on all that is needed to be clear on, is a recipe for stress, pain and worry. 65% of businesses fail within the first three years – is that because they are not entirely clear?
You’re in business, you know there will always be questions.
When people are interested in your product or service, they will naturally have questions. But, are you finding that you are being presented with question upon question upon question?
Anyone interested in a product or service, regardless of what that is, will have questions. If they don’t have questions they are not really interested and don’t really want it.
The interesting thing about handling all these questions is this: if you know, really know your product/service and know who you provide it to, and under what conditions you provide it, most of those questions simply do not arise. The customer “knows” you have them covered.
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